尊敬的客户，

Dear Customer,

当前世界形势的变化，给我们的经营环境带来了很多不确定的因素和挑战。

The dynamics of the current circumstances around the world, are bringing a lot of uncertainties and challenges to our operating environment.

在过去几天里，见证了从中国内地，中国香港和中国澳门发货的货物在通过所有印度港口运输过程中产生了严重的清关延误。这导致了印度全国各地清关港口的无法控制的排队等待，拥堵和运输延迟。

Over the last few days, we are witnessing a severe lag in customs clearance for shipments originating from China, Hong Kong and Macao across all the ports in India. This has led to uncontrollable queuing, congestion and delays of shipments in our clearance ports across the country.

鉴于上述情况，从6月26日起，所有从中国内地，中国香港和中国澳门到印度的收取将暂停至2020年7月5日（为期10天），我们将根据最新情况调整，以确保从其他国家发货的货物不受影响。

We want to ensure that shipments originating from other countries around the world are not impacted by this congestion. Therefore with immediate effect, we will be temporarily suspending pick up of import shipments from China, Hong Kong and Macao for the next 10 days.

我们将密切监控情况，并将采取所有适当措施以最大程度地减少对业务的影响。如果您有任何疑问，请联系您的DHL客户经理。

We will monitor the situation closely and keep you updated on the progress. We will take all suitable measures to minimize the impact to your business. You may contact your DHL account manager for any further queries.

感谢您的信任与合作。

Thank you for your trust and cooperation.

此致，

Kind regards,

中外运-敦豪国际航空快件有限公司

DHL-Sinotrans International Air Courier Ltd.

二零二零年六月

June, 2020